Difference between revisions of "Tips and tricks"

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[[:Category:Bookings|Drag and drop bookings to quickly change a room]]
 
[[:Category:Bookings|Drag and drop bookings to quickly change a room]]
  
[[:Category:Bookings|Prevent accidental changes to room assignments]]
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[[:Category:Bookings#Prevent_Room_Changes|Prevent accidental changes to room assignments]]
  
 
[[:Category:Bookings|Add bookings made over the phone or from walk-ins]]
 
[[:Category:Bookings|Add bookings made over the phone or from walk-ins]]
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[[Mobile_Prices|Add a mobile rate]]
 
[[Mobile_Prices|Add a mobile rate]]
  
=Listing optimization=
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=Optimize your performance=
'''Send check-in information several days before check-in'''
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[[Optimize_Content#Communicate_proactively|Communicate proactively.]]
 
 
About a week before check-in guests start thinking about their arrival. Send them a message informing how the check-in works and if they will need additional information when they will receive them.  
 
  
 
[[Optimize_Content#Pictures|Show 20+ pictures for each listing]]
 
[[Optimize_Content#Pictures|Show 20+ pictures for each listing]]
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[[Optimize_Content#Features_and_Amenities|Update features and amenites to appear in filtered searches ]]
 
[[Optimize_Content#Features_and_Amenities|Update features and amenites to appear in filtered searches ]]
  
[[/Optimize_Content#Rules_and_Policies|Offer a refundable price option to significantly increas bookings]]
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[[Optimize_Content#Rules_and_Policies|Offer a refundable price option to significantly increase bookings]]
  
 
[[:Category:Reviews|Review your guests to trigger them to give you a good review]]
 
[[:Category:Reviews|Review your guests to trigger them to give you a good review]]

Latest revision as of 10:58, 13 November 2024

Tips & Tricks
This page shows links to useful functions

1 Control panel use and customiszation

Switch to the new control panel

Use Beds24 on your mobile

Customise the display of prices in the CALENDAR

Customise which information is displayed on your dashboards

Enhance the display of bookings in the CALENDAR with icons.

Use the diary function to keep notes for specific dates

Create additional logins with specific roles to manage access rights for staff members

Show external content i.e. tasks, calendars, weather, on your Dashboard

Add the Mobile App QR code to your Control panel

Use Group Keywords to manage the view of properties

2 Bookings

Customise the information you collect from guests

Drag and drop bookings to quickly change a room

Prevent accidental changes to room assignments

Add bookings made over the phone or from walk-ins

Manage group bookings

Split bookings to create separate bookings

Allow guests to view and cancel bookings

Create invoices for corporate guests or agents

Track the origin of bookings

Use info codes to record information in a booking

Lock invoices after you have assigned an invoice number

Report invalid cards or no-shows directly from the booking in Beds24 to Booking.com.

Create a Waitlist

Manage Bedding

Customise the top section of your bookings with custom information

Add a Custom tab to your bookings with custom information/template variables

See a booking overview

Review your Airbnb guests automatically

3 Prices & Restrictions

Automatically adjust prices based on predefined rules

Use voucher codes to incentivice re-bookings

Policy override for Booking.com Rate plans

Adjust calendar prices with a multiplier for booking channels

Adjust calendar prices with a multiplier for your booking page

Channels/OTA pricing requirements for DORMS

4 Availability

Close rooms to make them unavailable

Auto top up rooms

Limit check-in, check-out or both

Adjust inventory sent to channels

5 Communication with guests

Automatically send Emails to guests

Send emails/messages in the guest language

Send a proposal or quote

Use Template Variables and Smart Template Variables to automatically add information from the booking and to communicate with guests.

Connect to Mailchimp

Create and automatically send a Guest Guide

6 Payments

Automatically send payment requests to guests

Allow guests to pay with bitcoin

Auto charge guest credit cards and virtual cards from OTAs

Refund customer payments in Stripe

Set local payment methods in Stripe

Manage Pending payments

7 Automation

Automatically send Emails to guests

Automatically send payment requests to guests

Send invoices via Email

Connect your favourite apps via Integromat/MAKE

Automatically adjust prices based on predefined rules

Use Template Variables and Smart Template Variables to automatically add information from the booking and to communicate with guests.

Auto top up rooms

8 Optimize revenue

Fill gaps in the calendar

Sell extras

Use voucher codes

Offer multiple price/booking options

Offer gift certificates

Automatically adjust prices based on predefined rules

Sell rooms at different constellations

Auto top up rooms

Get more bookings by showing more availability

Access Booking.com tailored Opportunities directly in Beds24

9 Reports

Create custom charts and graphs for your dashboard

Use template variables in custom reports to calculate data

Generate custom reports for meals, transfers and other special requests from Guests

10 Direct bookings

Make your booking page blend seamlessly into your web site

Show your features on your booking page

Allow guests to make multiple or single room bookings

Show a Google map on your booking page

Use the widget designer to create custom booking widgets for your web site

Add a chat to your booking page

Add a mobile rate

11 Optimize your performance

Communicate proactively.

Show 20+ pictures for each listing

Appear in more searches with picture tags

Update features and amenites to appear in filtered searches

Offer a refundable price option to significantly increase bookings

Review your guests to trigger them to give you a good review