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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | <h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | ||
<h3 style="text-align: center;"> <span class="" style="color:# | <h3 style="text-align: center;"> <span class="" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span> | ||
</h3> | </h3> | ||
<h3 style="text-align: center;"> <span style="color: # | <h3 style="text-align: center;"> <span style="color: #019cde; font-size: 120%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span> | ||
</h3> | </h3> | ||
<h2 style="text-align: center; ">Common help topics </h2> | |||
<span style="color:#019cde; font-size: 100%;“ >{{#fas:info-circle}} </span> Use the search at the top to search for other topics | |||
<div class="startbox"> | <div class="startbox"> | ||
<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:home}} </span> Getting Started</h4> | ||
[[Introduction|How the System Works]] | [[Introduction|How the System Works]] | ||
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</div> | </div> | ||
<div class="shadow"> | |||
<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></h4> | |||
'''[[Tips_and_tricks|Tips and tricks collection]]''' | |||
[[Mobile_App_Android_and_IOS|Android and IOS app]] | |||
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
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[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | ||
[[:Category:Prices#Check_Prices|Check prices]] | [[:Category:Prices#Check_Prices|Check prices]] | ||
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[[Make_notes|Notes & Task function]] | [[Make_notes|Notes & Task function]] | ||
[[ | [[Mobile_App_Android_and_IOS|Mobile use]] | ||
[[:category:Reports|Reports]] | [[:category:Reports|Reports]] | ||
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[[:category:Troubleshooting|Troubleshooting]] | [[:category:Troubleshooting|Troubleshooting]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:desktop}} </span> Booking Engine and Widgets</h4> | ||
[[:category:Booking_Page|Customise booking page]] | [[:category:Booking_Page|Customise booking page]] | ||
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[[:category:Widgets|Generate widgets]] | [[:category:Widgets|Generate widgets]] | ||
</div> | </div> | ||
</div> | </div> | ||
</div> | </div> | ||
<div class="col-3 | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:money-bill}} </span> Prices</h4> | ||
[[:category:Prices|Set prices]] | [[:category:Prices|Set prices]] | ||
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[[Seasonal_Prices|Seasonal prices]] | [[Seasonal_Prices|Seasonal prices]] | ||
[[Last-Minute_Prices|Last-Minute prices]] | [[Last-Minute_Prices|Last-Minute and Early Booker prices]] | ||
[[Occupancy Based Prices|Occupancy based prices]] | [[Occupancy Based Prices|Occupancy based prices]] | ||
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[[Prices_including_cleaning_fees|Cleaning Fee]] | [[Prices_including_cleaning_fees|Cleaning Fee]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar}} </span> Availability</h4> | ||
[[:category:Prices|Availability]] | [[:category:Prices|Availability]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-astronaut}} </span> Automation</h4> | ||
[[:category:Channel_Manager|Automatically sync with channels]] | [[:category:Channel_Manager|Automatically sync with channels]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center; "><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:tag}} </span> Advanced Selling Options</h4> | ||
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | ||
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<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:bed}} </span> Bookings</h4> | ||
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4> | ||
[[:Category:Messaging|Communication via Beds24]] | [[:Category:Messaging|Communication via Beds24]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:credit-card}} </span> Payments from Guests</h4> | ||
[[:category:Payments|Collect payments from guests]] | [[:category:Payments|Collect payments from guests]] | ||
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[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | [[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-friends}} </span> Guest Management</h4> | ||
[[:category:Guests|Guest database]] | [[:category:Guests|Guest database]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user}} </span> User Account</h4> | ||
[[:category:Sub_Account|User management and multiple log-ins]] | [[:category:Sub_Account|User management and multiple log-ins]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4> | ||
[[Facebook_App:_Install_the_App|Facebook app]] | [[Facebook_App:_Install_the_App|Facebook app]] | ||
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[[:category:Wordpress|Use the Wordpress Plugin]] | [[:category:Wordpress|Use the Wordpress Plugin]] | ||
[[:category: | [[:category:Marketplace|Other Apps and Integrations]] | ||
[[:category:API|API]] | [[:category:API|API]] | ||
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<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:sync-alt}} </span> Channel Management</h4> | ||
[[:category:Channel_Manager|How the channel manager works]] | [[:category:Channel_Manager|How the channel manager works]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:user-cog}} </span> Troubleshooting</h4> | ||
[[:category:Prices|Booking page shows no availability]] | [[:category:Prices|Booking page shows no availability]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:code}} </span> Developer options</h4> | ||
[[:category:API|API]] | [[:category:API|API]] | ||