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<h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | <h1 style="text-align: center; clear:both; ">Beds24 Support Center</h1> | ||
<h3 style="text-align: center;"> <span class="" style="color:# | <h3 style="text-align: center;"> <span class="" style="color:#019cde; font-size: 120%;" >{{#fas:comments}} </span>Join the Beds24 Community - <span style="font-weight: normal;">Log in to your Beds24 account to browse the [http://forum.beds24.com/index.php forum] for ideas and solutions.</span> | ||
</h3> | </h3> | ||
<h3 style="text-align: center;"> <span style="color: # | <h3 style="text-align: center;"> <span style="color: #019cde; font-size: 120%;" >{{#fas:chalkboard-teacher}}</span> Webinars <span style="font-weight: normal;"> all upcoming and past [[webinars]].</span> | ||
</h3> | </h3> | ||
<h2 style="text-align: center; ">Common help topics </h2> | |||
<span style="color:#019cde; font-size: 100%;“ >{{#fas:info-circle}} </span> Use the search at the top to search for other topics | |||
<div class="startbox"> | <div class="startbox"> | ||
<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:home}} </span> Getting Started</h4> | ||
[[Introduction|How the System Works]] | [[Introduction|How the System Works]] | ||
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</div> | </div> | ||
<div class="shadow"> | |||
<h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar-check}} </span> Daily Use</h4></h4> | |||
'''[[Tips_and_tricks|Tips and tricks collection]]''' | |||
[[Mobile_App_Android_and_IOS|Android and IOS app]] | |||
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
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[[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | [[Card_Number_Collection#Access_Credit_Card_Details|Access credit card details]] | ||
[[:Category:Prices#Check_Prices|Check prices]] | [[:Category:Prices#Check_Prices|Check prices]] | ||
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[[Make_notes|Notes & Task function]] | [[Make_notes|Notes & Task function]] | ||
[[ | [[Mobile_App_Android_and_IOS|Mobile use]] | ||
[[:category:Reports|Reports]] | [[:category:Reports|Reports]] | ||
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[[:category:Troubleshooting|Troubleshooting]] | [[:category:Troubleshooting|Troubleshooting]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:desktop}} </span> Booking Engine and Widgets</h4> | ||
[[:category:Booking_Page|Customise booking page]] | [[:category:Booking_Page|Customise booking page]] | ||
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[[:category:Widgets|Generate widgets]] | [[:category:Widgets|Generate widgets]] | ||
</div> | </div> | ||
</div> | </div> | ||
</div> | </div> | ||
<div class="col-3 | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:money-bill}} </span> Prices</h4> | ||
[[:category:Prices|Set prices]] | [[:category:Prices|Set prices]] | ||
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[[Seasonal_Prices|Seasonal prices]] | [[Seasonal_Prices|Seasonal prices]] | ||
[[Last-Minute_Prices|Last-Minute prices]] | [[Last-Minute_Prices|Last-Minute and Early Booker prices]] | ||
[[Occupancy Based Prices|Occupancy based prices]] | [[Occupancy Based Prices|Occupancy based prices]] | ||
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[[Prices_including_cleaning_fees|Cleaning Fee]] | [[Prices_including_cleaning_fees|Cleaning Fee]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:calendar}} </span> Availability</h4> | ||
[[:category:Prices|Availability]] | [[:category:Prices|Availability]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-astronaut}} </span> Automation</h4> | ||
[[:category:Channel_Manager|Automatically sync with channels]] | [[:category:Channel_Manager|Automatically sync with channels]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center; "><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:tag}} </span> Advanced Selling Options</h4> | ||
[[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | [[Sell_Remaining_Single_Nights|Fill gaps in the calendar]] | ||
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<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:bed}} </span> Bookings</h4> | ||
[[:category:Bookings|Add and manage bookings]] | [[:category:Bookings|Add and manage bookings]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:comments}} </span> Communication</h4> | ||
[[:Category:Messaging|Communication via Beds24]] | [[:Category:Messaging|Communication via Beds24]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:credit-card}} </span> Payments from Guests</h4> | ||
[[:category:Payments|Collect payments from guests]] | [[:category:Payments|Collect payments from guests]] | ||
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[[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | [[:Category:Payments#Create_and_manage_pending_payments|Manage payments and pending payments]] | ||
</div> | </div> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user-friends}} </span> Guest Management</h4> | ||
[[:category:Guests|Guest database]] | [[:category:Guests|Guest database]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:user}} </span> User Account</h4> | ||
[[:category:Sub_Account|User management and multiple log-ins]] | [[:category:Sub_Account|User management and multiple log-ins]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:rocket}} </span> Apps, Plugins, Extentions</h4> | ||
[[Facebook_App:_Install_the_App|Facebook app]] | [[Facebook_App:_Install_the_App|Facebook app]] | ||
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[[:category:Wordpress|Use the Wordpress Plugin]] | [[:category:Wordpress|Use the Wordpress Plugin]] | ||
[[:category: | [[:category:Marketplace|Other Apps and Integrations]] | ||
[[:category:API|API]] | [[:category:API|API]] | ||
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<div class="col-3"> | <div class="col-3"> | ||
<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="" >{{#fas:sync-alt}} </span> Channel Management</h4> | ||
[[:category:Channel_Manager|How the channel manager works]] | [[:category:Channel_Manager|How the channel manager works]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:user-cog}} </span> Troubleshooting</h4> | ||
[[:category:Prices|Booking page shows no availability]] | [[:category:Prices|Booking page shows no availability]] | ||
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<div class="shadow"> | <div class="shadow"> | ||
<h4 style="padding: 5px; text-align: center;"><span style= | <h4 style="padding: 5px; text-align: center;"><span style="“ >{{#fas:code}} </span> Developer options</h4> | ||
[[:category:API|API]] | [[:category:API|API]] | ||
Latest revision as of 19:03, 17 September 2025
Beds24 Support Center
Join the Beds24 Community - Log in to your Beds24 account to browse the forum for ideas and solutions.
Webinars all upcoming and past webinars.
Common help topics
Use the search at the top to search for other topics
Prices
Last-Minute and Early Booker prices
Offer different price options or packages
Fill gaps resulting from minimum stays
Special prices for specific referer
Internal prices which are only available in the control panel
Availability
Make availability of one room dependent on another
Virtual and linked rooms / sell a room under multiple layouts
Automation
Bookings
Communication
Payments from Guests
Guest Management
Troubleshooting
Booking page shows no availability
No Email notifications on new bookings
Guest made a payment but booking shows cancelled
Potential Issues: "Multiple bookings in Unit"
You dont have permission to access control2.php on this server
Error messages from Booking.com