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| ===Can I use a payment gateway to which Beds24 does not integrate? === | | ===Can I use a payment gateway to which Beds24 does not integrate? === |
| In {{#fas:cog}} (SETTINGS) PAYMENTS > CUSTOM GATEWAY you can connect to your own payment gateway. If you do not have the required programming skills you can hire a developer to set this up for you. If you do not work with a developer you can hire one of our partners. Have a look here: http://shop.beds24.com/category/api-connections/ | | In {{#fas:cog}} (SETTINGS) PAYMENTS > CUSTOM GATEWAY you can connect to your own payment gateway. If you do not have the required programming skills you can hire a developer to set this up for you. If you do not work with a developer you can hire one of our partners. Have a look here: http://shop.beds24.com/category/api-connections/ |
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| == Examples ==
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| <div class="mw-collapsible mw-collapsed">
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| <div class="headline-collapse" >
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| ===Stripe and Auto payment collections via Stripe - 30% deposit at booking OR 100% if check-in less than 30 Days ===
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| </div>
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| <div class="mw-collapsible-content">
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| '''You need to setup STRIPE Payment Gateway to use the details below.'''
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| '''Setup Booking Rules'''
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| SETTINGS > PROPERTIES> BOOKING RULES
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| *Normal Bookings - 30 days or more before check-in - Payment collection = 30%
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| Booking Type = Confirmed with Deposit Payment 1
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| *Near term Bookings - 0-30 days with Payment Collection = 100%
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| Days in Advance = 30
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| Payment Type = Confirmed with Deposit Payment 2
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| '''Setup Payment Collection'''
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| SETTINGS > PAYMENTS> PAYMENT COLLECTION
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| *Deposit Payment 1 Percentage = 30%
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| *Deposit Payment 2 Percentage - 100%
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| '''Create Payment Rule '''
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| SETTINGS > PAYMENTS > PAYMENT RULE
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| Create a Payment Rule to collect payments if bookings are not cancelled.
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| '''Create New Payment Rule :'''
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| *Name = Enter your title - Not Cancelled (for example)
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| *Action = Auto
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| Payment Trigger :
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| *Booking Status = All not cancelled
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| *Any Booking Info Code = optional
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| *All Booking Info Codes = optional
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| *Exclude Booking Info Code = optional (can exclude Virtual Credit cards, find the Booking info code in the booking)
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| Payment Action :
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| *Capture = Yes - immediately charged (Capture=Yes)
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| *Add info code on success = add a Booking Info item to the booking on success
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| *Add info code on failure = add a Booking Info item to the booking on failure
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| Prevent Auto Payment :
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| *Prevent payment if booking status : Cancelled
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| *Prevent payment action : Set Manual (or Delete)
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| '''Create Auto Actions'''
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| (Suggest 2 auto actions created, 1- add pending payment and 2 - send email to guest on successful collection of payment)
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| '''Add Pending payment to the booking to collect payment 30 days before arrival '''
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| SETTINGS > GUEST MANAGEMENT> AUTO ACTIONS
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| '''Auto Action - collect balance 30 days before check-in'''
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| (This auto action will add a pending payment to your bookings with the payment date 30 days before check-in)
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| Trigger tab:
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| *Trigger Event = Booking
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| *Trigger Time = immediate
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| *Booking Source =All (for example, you can also set different rules for different channels)
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| *Invoice Balance = Not Zero
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| Invoice tab:
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| *Payment Type = Percent of balance due
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| *Description = the text you will see in the "Charges and Payments" tab (Payment Balance)
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| *Status = if you use the status function add the status you want to apply to the pending payment (optional)
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| *Amount = 100 (balance is full price so 100% of the balance)
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| *Payment Rule = Not Cancelled
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| *Payment Due = check in -30
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| '''Send email to guest to confirm receipt of payment'''
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| Trigger tab:
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| *Trigger Event = Booking
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| *Trigger Time = Immediate
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| *Trigger Window = 365 day
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| *Booking Status = All not cancelled
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| *Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full)
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| Message tab:
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| *Email Subject - enter the subject for your Guests
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| *Email Text :- enter the Email text you wish to send to your guests include template variable
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| You can use Invoice Template variables showing the booking charges/payments.
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| [INVOICETABLE] will show all of the Charges/Payments.
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| </div>
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| </div>
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| <div class="mw-collapsible mw-collapsed">
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| <div class="headline-collapse" >
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| ===Stripe and Guest payments (3DS2) European Rules - Guest must be present===
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| </div>
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| <div class="mw-collapsible-content">
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| If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance.
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| '''Setup Booking Rules'''
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|
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| SETTINGS > PROPERTIES > BOOKING RULES
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|
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| Normal Bookings (30 days or more before checkin - Payment collection = 30%)
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| *Booking Type = Confirmed with Deposit Payment 1
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| Near term Bookings ( 0-30 days with Payment Collection = 100%)
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| *Days in Advance = 30
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| *Payment Type = Confirmed with Deposit Payment 2
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| '''Setup Payment Collection'''
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| SETTINGS > PAYMENTS > PAYMENT COLLECTION
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| *Deposit Payment 1 Percentage = 30%
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| *Deposit Payment 2 Percentage - 100%
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| '''Create Auto Actions'''
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| (Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment)
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| SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS
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| Auto Action - Send payment request to collect balance 30 days before checkin
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| Trigger tab:
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| *Trigger Event = Check-in
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| *Trigger Time = -30 days
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| *Trigger window = 30 days
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| *Booking Source =All (for example, you can also set different rules for different channels)
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| *Invoice Balance = Not Zero
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| Message tab:
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| *Send Email : Booking API/Email Smart (select the appropriate option)
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| *Email Subject - enter the subject for your Guests
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| *Email Text :- enter the Email text you wish to send to your guests include template variable
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| [PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance.
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| Booking tab: (Optional)
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| *Execution = One time only
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| *Flag Text = The text you want to display
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| *Flag Colour - choose the flag colour
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| *Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email.
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| '''Send email to guest to confirm receipt of payment'''
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| Trigger tab:
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| *Trigger Event = Booking
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| *Trigger Time = Immediate
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| *Trigger Window = 365 day
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| *Booking Status = All not cancelled
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| *Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full)
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| Message tab:
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| *Email Subject - enter the subject for your Guests
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| *Email Text :- enter the Email text you wish to send to your guests include template variable
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| You can use Invoice Template variables showing the booking charges/payments.
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| [INVOICETABLE] will show all of the Charges/Payments.
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| </div>
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| </div>
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