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| <div class="mw-collapsible mw-collapsed"> | | <div class="mw-collapsible mw-collapsed"> |
| <div class="headline-collapse" > | | <div class="headline-collapse" > |
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| =====Stripe and Guest payments (3DS2) European Rules - Guest must be present=====
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| </div>
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| <div class="mw-collapsible-content">
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| If it is not possible to ‘Auto’ collect the payment due to SCA rules, then you can send a payment request to the guest for the outstanding balance.
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| '''Setup Booking Rules'''
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| SETTINGS > PROPERTIES > BOOKING RULES
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| Normal Bookings (30 days or more before checkin - Payment collection = 30%)
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| *Booking Type = Confirmed with Deposit Payment 1
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| Near term Bookings ( 0-30 days with Payment Collection = 100%)
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| *Days in Advance = 30
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| *Payment Type = Confirmed with Deposit Payment 2
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| '''Setup Payment Collection'''
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| SETTINGS > PAYMENTS > PAYMENT COLLECTION
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| *Deposit Payment 1 Percentage = 30%
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| *Deposit Payment 2 Percentage - 100%
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| '''Create Auto Actions'''
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| (Suggest 2 auto actions created, 1- Send payment link and 2 - send email to guest on successful collection of payment)
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| SETTINGS > GUEST MANAGEMENT > AUTO ACTIONS
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| Auto Action - Send payment request to collect balance 30 days before checkin
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| Trigger tab:
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| *Trigger Event = Check-in
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| *Trigger Time = -30 days
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| *Trigger window = 30 days
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| *Booking Source =All (for example, you can also set different rules for different channels)
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| *Invoice Balance = Not Zero
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| Message tab:
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| *Send Email : Booking API/Email Smart (select the appropriate option)
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| *Email Subject - enter the subject for your Guests
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| *Email Text :- enter the Email text you wish to send to your guests include template variable
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| [PAYLINK] this creates a payment link (HTML A tag) for the payment request for the amount for the outstanding balance.
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| Booking tab: (Optional)
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| *Execution = One time only
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| *Flag Text = The text you want to display
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| *Flag Colour - choose the flag colour
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| *Booking changes are applied before the mail is sent so that the flag template variable can be reflected in the Email.
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| '''Send email to guest to confirm receipt of payment'''
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| Trigger tab:
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| *Trigger Event = Booking
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| *Trigger Time = Immediate
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| *Trigger Window = 365 day
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| *Booking Status = All not cancelled
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| *Invoice Balance = Any Payment made OR Invoice Balance = Zero (payment in full)
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| Message tab:
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| *Email Subject - enter the subject for your Guests
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| *Email Text :- enter the Email text you wish to send to your guests include template variable
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| You can use Invoice Template variables showing the booking charges/payments.
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| [INVOICETABLE] will show all of the Charges/Payments.
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| </div>
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| </div>
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| ===Without Stripe=== | | ===Without Stripe=== |