Category:Payments: Difference between revisions
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'''Step 1.''' Go to {{#fas:cog}} (SETTINGS) BOOKING ENGING > DEPOSIT COLLECTION DIRECT BOOKINGS | '''Step 1.''' Go to {{#fas:cog}} (SETTINGS) BOOKING ENGING > DEPOSIT COLLECTION DIRECT BOOKINGS | ||
*Set "Non Payment Booking Status". Failed or non payments can be set to leave the booking in either cancelled or request status. | *Set "Non Payment Booking Status". Failed or non payments can be set to leave the booking in either cancelled, inquiry or request status. | ||
**'''Request''': When the guest clicks "Confirm Booking" the room gets reserved for the guest and will not be available for other guests to book. When they make a successful payment the status of the booking will automatically change to confirmed. If the payment is aborted or not successful the status of the room will still be blocked with the request status. You will then either need to change the status manually to cancelled or use an auto action to automatically change the status of Request bookings to Cancelled after a preset time. Auto Actions can be set up in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > AUTO ACTIONS. | **'''Request''': When the guest clicks "Confirm Booking" the room gets reserved for the guest and will not be available for other guests to book. When they make a successful payment the status of the booking will automatically change to confirmed. If the payment is aborted or not successful the status of the room will still be blocked with the request status. You will then either need to change the status manually to cancelled or use an auto action to automatically change the status of Request bookings to Cancelled after a preset time. Auto Actions can be set up in {{#fas:cog}} (SETTINGS) > GUEST MANAGEMENT > AUTO ACTIONS. | ||
NOTE : {{#fas:cog}} (SETTINGS) BOOKING ENGINE > REQUEST BOOKINGS - Do not block the room - this has been depreciated with the introduction of Inquiry status. | NOTE : {{#fas:cog}} (SETTINGS) BOOKING ENGINE > REQUEST BOOKINGS - Do not block the room - this has been depreciated with the introduction of Inquiry status. | ||