Category:Channel Manager: Difference between revisions
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=== How do I modify or cancel a booking?=== | === How do I modify or cancel a booking?=== | ||
The channel manger can not send changes to bookings to the channel. Any changes or cancellations have to be made directly in the channel. Cancelling a booking in Beds24 will not cancel the booking in the channel and can cause a double booking. | The channel manger can not send changes to bookings to the channel. Any changes or cancellations have to be made directly in the channel. Cancelling a booking in Beds24 will not cancel the booking in the channel and can cause a double booking ('''Exception:''' VRBO/Homeaway XML bookings can be cancelled in Beds24). | ||
If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No or "All except room changes. You can either set this globally in SETTINGS-CHANNEL MANAGER or per booking in the "Details" tab of the booking". | If for some reason you need to make a change in Beds24 and do not want the channel to override it, you can set "Allow Channel Modifications" = No or "All except room changes. You can either set this globally in SETTINGS-CHANNEL MANAGER or per booking in the "Details" tab of the booking". | ||